ISSN 2736-1608
International Journal of Law and Legal Studies ISSN 2463-5634 Vol. 8 (3), pp. 001-006, March, 2020. © International Scholars Journals
Full Length Research Paper
Investigating the nature of investor’s grievances and assessing the role of the grievance redressal agencies
Keyur Mahesh Nayak
Laxmi Institute of Management, Sarigam, Gujarat, India. E-mail: keyurdhuya@gmail.com. Tel: 9925006051. Fax: 0260 - 2786665.
Accepted 11 September, 2019
Abstract
The present study seeks to examine the nature of investor’s grievances and assessing the role of grievance redressal agencies. The respondents were selected by convenient random sampling technique in Valsad district of Gujarat State. The relevant data on the investor’s demographic profile, knowledge about various grievances, awareness about the functions of various grievances redressal agencies, loading of complain and their satisfaction level were collected by distributing the structured questionnaire to the investors who are actively involved in securities trading. The chi square analysis shows that there is significant difference between the various demographic variables and investor’s knowledge of grievances, awareness of functions of redressal agencies, loading of complain and their satisfaction level.
Key words: Redressal, agencies, securities, investors.